.page-faq {
  --faq-cut: 14px;
  --faq-gap: 8px;
  padding-bottom: 112px;
}

.page-faq .breadcrumbs {
  padding-top: 22px;
  font-size: 13px;
  color: var(--muted);
}

.page-faq .breadcrumbs a {
  color: var(--muted);
  text-decoration: none;
}

.page-faq .breadcrumbs a:hover {
  color: var(--cyan);
}

.page-faq .faq-hero {
  padding-top: 18px;
  padding-bottom: 8px;
}

.page-faq h1 {
  font-family: var(--font-display);
  font-size: clamp(32px, 8vw, 62px);
  font-weight: 700;
  line-height: 1.06;
  letter-spacing: -0.012em;
  color: var(--text);
  margin: 14px 0 0;
  max-width: 18ch;
}

.page-faq .faq-lede {
  margin-top: 18px;
  max-width: 58ch;
  font-size: 16.5px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-lights {
  display: flex;
  flex-wrap: wrap;
  gap: var(--faq-gap);
  margin-top: 26px;
}

.page-faq .faq-lights .status-tag {
  text-decoration: none;
  transition: transform 0.16s var(--ease), border-color 0.16s var(--ease);
}

.page-faq .faq-lights .status-tag:hover {
  transform: translateY(-2px);
}

.page-faq .faq-light--orange {
  color: var(--orange);
  border-color: rgba(255, 122, 41, 0.55);
}

.page-faq .faq-banner {
  margin: 34px 0 0;
}

.page-faq .faq-banner img,
.page-faq .faq-branch img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

.page-faq .faq-branch {
  margin: 34px 0 0;
}

.page-faq .faq-branch img {
  aspect-ratio: 2 / 1;
}

.page-faq section[id] {
  scroll-margin-top: 92px;
}

.page-faq .section {
  padding-top: 64px;
}

.page-faq .chapter {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-bottom: 28px;
}

.page-faq .chapter__num {
  font-family: var(--font-display);
  font-size: 52px;
  font-weight: 700;
  line-height: 1;
  color: var(--line);
}

.page-faq .chapter__kicker {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--cyan);
  text-transform: uppercase;
}

.page-faq .chapter__title {
  font-family: var(--font-display);
  font-size: clamp(24px, 4.4vw, 38px);
  line-height: 1.18;
  letter-spacing: -0.01em;
  color: var(--text);
  margin: 6px 0 0;
}

.page-faq .chapter__body .prose p {
  color: var(--muted);
  line-height: 1.85;
  max-width: 60ch;
}

.page-faq .prose a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(76, 224, 179, 0.4);
}

.page-faq .prose a:hover {
  border-bottom-color: var(--cyan);
}

/* 四类场景 */
.page-faq .faq-scenes {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-faq .faq-scene {
  position: relative;
  padding: 20px 18px 22px;
  background: var(--panel);
  box-shadow: inset 0 0 0 1px var(--line);
  clip-path: polygon(0 0, calc(100% - var(--faq-cut)) 0, 100% var(--faq-cut), 100% 100%, var(--faq-cut) 100%, 0 calc(100% - var(--faq-cut)));
  transition: transform 0.16s var(--ease), box-shadow 0.16s var(--ease);
}

.page-faq .faq-scene:hover {
  transform: translateY(-2px);
  box-shadow: inset 0 0 0 1px var(--cyan);
}

.page-faq .faq-scene__label {
  display: flex;
  align-items: center;
  gap: 8px;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 700;
  color: var(--text);
  margin: 0;
}

.page-faq .faq-scene__dot {
  width: 9px;
  height: 9px;
  flex: none;
  border-radius: 50%;
  background: var(--muted);
}

.page-faq .faq-scene--red .faq-scene__dot { background: var(--red); box-shadow: 0 0 10px rgba(217, 74, 61, 0.65); }
.page-faq .faq-scene--amber .faq-scene__dot { background: var(--amber); box-shadow: 0 0 10px rgba(255, 194, 75, 0.6); }
.page-faq .faq-scene--cyan .faq-scene__dot { background: var(--cyan); box-shadow: 0 0 10px rgba(76, 224, 179, 0.6); }
.page-faq .faq-scene--orange .faq-scene__dot { background: var(--orange); box-shadow: 0 0 10px rgba(255, 122, 41, 0.6); }

.page-faq .faq-scene__text {
  margin: 10px 0 16px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-scene__link {
  display: inline-block;
  font-size: 13.5px;
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(76, 224, 179, 0.4);
}

.page-faq .faq-scene__link:hover {
  border-bottom-color: var(--cyan);
}

/* 自查流程 */
.page-faq .faq-flow {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-step {
  position: relative;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  gap: 14px;
  padding-bottom: 30px;
}

.page-faq .faq-step::before {
  content: "";
  position: absolute;
  left: 20px;
  top: 46px;
  bottom: 4px;
  width: 1px;
  background: linear-gradient(180deg, var(--line), rgba(36, 65, 58, 0.25));
}

.page-faq .faq-step:last-child::before {
  display: none;
}

.page-faq .faq-step__num {
  font-family: var(--font-display);
  font-size: 30px;
  font-weight: 700;
  line-height: 1;
  color: var(--line);
  padding-top: 4px;
}

.page-faq .faq-step__title {
  font-family: var(--font-display);
  font-size: 19px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--text);
  margin: 0 0 8px;
}

.page-faq .faq-step__how {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--muted);
  max-width: 58ch;
}

.page-faq .verdict {
  margin: 12px 0 0;
  padding: 10px 14px;
  background: var(--cream);
  color: var(--cream-ink);
  font-size: 13.5px;
  line-height: 1.7;
  max-width: 58ch;
}

.page-faq .verdict strong {
  font-weight: 700;
}

.page-faq .verdict a {
  color: #8a3d05;
  text-decoration: none;
  border-bottom: 1px solid rgba(138, 61, 5, 0.4);
}

/* 登录异常分栏 */
.page-faq .faq-split {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.page-faq .faq-card {
  padding: 22px 20px;
}

.page-faq .faq-card .card__title {
  font-family: var(--font-display);
  font-size: 18px;
  margin: 0 0 14px;
  color: var(--text);
}

.page-faq .faq-card--cream .card__title {
  color: var(--cream-ink);
}

.page-faq .faq-mini {
  margin: 0;
  padding-left: 20px;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-card--cream .faq-mini {
  color: #3a342c;
}

.page-faq .faq-mini li + li {
  margin-top: 8px;
}

.page-faq .faq-mini a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(76, 224, 179, 0.4);
}

.page-faq .faq-card--cream .faq-mini a {
  color: #8a3d05;
  border-bottom-color: rgba(138, 61, 5, 0.4);
}

/* 版本对照 */
.page-faq .faq-versions {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.page-faq .faq-version {
  padding: 22px 20px 18px;
  background: var(--panel-soft);
  box-shadow: inset 0 0 0 1px var(--line);
  clip-path: polygon(0 0, calc(100% - var(--faq-cut)) 0, 100% var(--faq-cut), 100% 100%, var(--faq-cut) 100%, 0 calc(100% - var(--faq-cut)));
}

.page-faq .faq-version--standard {
  border-top: 2px solid var(--cyan);
}

.page-faq .faq-version--light {
  border-top: 2px solid var(--amber);
}

.page-faq .faq-version__flag {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--muted);
}

.page-faq .faq-version--standard .faq-version__flag { color: var(--cyan); }
.page-faq .faq-version--light .faq-version__flag { color: var(--amber); }

.page-faq .faq-version__title {
  margin: 8px 0 16px;
  font-family: var(--font-display);
  font-size: 20px;
  line-height: 1.4;
  color: var(--text);
}

.page-faq .faq-version__list {
  margin: 0;
  display: grid;
  gap: 12px;
}

.page-faq .faq-version__list dt {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: 0.1em;
  color: var(--muted);
  margin-bottom: 4px;
}

.page-faq .faq-version__list dd {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--text);
}

.page-faq .faq-pick {
  margin-top: 20px;
  padding: 18px 20px;
  background: var(--bg-deep);
  border-left: 2px solid var(--orange);
}

.page-faq .faq-pick__lead {
  margin: 0 0 10px;
  font-size: 15px;
  font-weight: 700;
  color: var(--text);
}

.page-faq .faq-pick__list {
  margin: 0;
  padding-left: 20px;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-pick__more {
  margin: 12px 0 0;
  font-size: 14px;
  color: var(--muted);
}

.page-faq .faq-pick__more a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(76, 224, 179, 0.4);
}

/* 反馈四项 */
.page-faq .faq-needs {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-faq .faq-need {
  padding: 18px 18px 20px;
  background: var(--panel);
  box-shadow: inset 0 0 0 1px var(--line);
  transition: transform 0.16s var(--ease), box-shadow 0.16s var(--ease);
}

.page-faq .faq-need:hover {
  transform: translateY(-2px);
  box-shadow: inset 0 0 0 1px var(--cyan);
}

.page-faq .faq-need__idx {
  display: block;
  font-size: 13px;
  color: var(--amber);
  letter-spacing: 0.1em;
}

.page-faq .faq-need__title {
  margin: 8px 0 8px;
  font-family: var(--font-display);
  font-size: 17px;
  color: var(--text);
}

.page-faq .faq-need p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-reply {
  margin: 22px 0 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
  max-width: 62ch;
}

.page-faq .faq-reply a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(76, 224, 179, 0.4);
}

/* 速查 */
.page-faq .faq-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
}

.page-faq .faq-actions .anno {
  font-size: 12.5px;
  letter-spacing: 0.06em;
  color: var(--muted);
}

.page-faq .accordion {
  border-top: 1px solid var(--line);
}

.page-faq .accordion__item {
  border-bottom: 1px solid var(--line);
}

.page-faq .accordion__item[data-state="closed"] .accordion__panel {
  display: none;
}

.page-faq .accordion__trigger {
  width: 100%;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  padding: 18px 0;
  background: none;
  border: 0;
  font-family: var(--font-sans);
  font-size: 16px;
  font-weight: 600;
  line-height: 1.6;
  text-align: left;
  color: var(--text);
  cursor: pointer;
  transition: color 0.16s var(--ease);
}

.page-faq .accordion__trigger::after {
  content: "+";
  flex: none;
  font-family: var(--font-mono);
  font-size: 18px;
  line-height: 1.4;
  color: var(--cyan);
}

.page-faq .accordion__item[data-state="open"] .accordion__trigger::after {
  content: "–";
}

.page-faq .accordion__trigger:hover {
  color: var(--cyan);
}

.page-faq .accordion__trigger:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
}

.page-faq .accordion__panel {
  padding: 0 0 20px;
  max-width: 68ch;
}

.page-faq .accordion__panel p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
}

.page-faq .faq-more {
  margin: 26px 0 0;
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--muted);
  max-width: 64ch;
}

.page-faq .faq-more a {
  color: var(--cyan);
  text-decoration: none;
  border-bottom: 1px solid rgba(76, 224, 179, 0.4);
}

/* 右下固定条 */
.page-faq .faq-dock {
  position: fixed;
  right: 12px;
  bottom: 12px;
  z-index: 40;
}

.page-faq .faq-dock a {
  display: flex;
  flex-direction: column;
  gap: 2px;
  padding: 10px 16px;
  background: var(--panel);
  border-left: 2px solid var(--orange);
  box-shadow: 0 8px 22px rgba(0, 0, 0, 0.45);
  text-decoration: none;
  transition: transform 0.16s var(--ease);
}

.page-faq .faq-dock a:hover {
  transform: translateY(-2px);
}

.page-faq .faq-dock a:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
}

.page-faq .faq-dock__line {
  font-size: 11.5px;
  letter-spacing: 0.06em;
  color: var(--muted);
}

.page-faq .faq-dock__go {
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--orange);
}

@media (min-width: 720px) {
  .page-faq .faq-scenes {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-needs {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  }

  .page-faq .faq-versions {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-dock {
    right: 20px;
    bottom: 20px;
  }
}

@media (min-width: 1024px) {
  .page-faq .section {
    padding-top: 88px;
  }

  .page-faq .chapter {
    grid-template-columns: 104px minmax(0, 1fr);
    gap: 28px;
    margin-bottom: 36px;
  }

  .page-faq .chapter__num {
    font-size: 84px;
  }

  .page-faq .faq-scenes {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-step {
    grid-template-columns: 72px minmax(0, 1fr);
    gap: 24px;
    padding-bottom: 38px;
  }

  .page-faq .faq-step::before {
    left: 34px;
    top: 52px;
  }

  .page-faq .faq-step__num {
    font-size: 40px;
  }

  .page-faq .faq-needs {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-hero {
    padding-top: 36px;
  }

  .page-faq .faq-dock {
    right: 28px;
    bottom: 28px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-scene,
  .page-faq .faq-need,
  .page-faq .faq-lights .status-tag,
  .page-faq .faq-dock a,
  .page-faq .accordion__trigger {
    transition: none;
  }

  .page-faq .faq-scene:hover,
  .page-faq .faq-need:hover,
  .page-faq .faq-lights .status-tag:hover,
  .page-faq .faq-dock a:hover {
    transform: none;
  }
}
<<<END>>>